Welcome to the College of IST Learning Design eNewsletter
August 2019
Several Online Events Taking Place
Online Faculty Orientation Zoom Meeting August 16th
If you would like to learn more about accessibility, peer evaluation usage, changes in Canvas technical support, academic integrity…or just have your own questions at the start of the semester…we hope you will join us for an online meeting on Friday, August 16th, 12:00 – 1:00 p.m.
The meeting will take place via Zoom. If you would like to suggest an agenda topic or have any questions, please contact Amy Garbrick at agarbrick@ist.psu.edu.
Zoom Office Hours for Semester Setup August 21st – 23rd
Monthly Online Teaching and Learning Lunchtime Meetings Return August 30th
We will be resuming our monthly online learning meetings in August as well. We hope you will join us for our next meeting on Friday, August 30th, 12:00 – 1:00 p.m. where we will discuss student analytics.
Also, mark your calendars for our other upcoming meetings, to be held Fridays 12:00 – 1:00 p.m. on the following dates: September 27, October 25, January 31, February 28, March 27, and April 24.
The meetings will take place via Zoom (please note, this is a new link). If you would like to suggest an agenda topic or have any questions, please contact Amy Garbrick at agarbrick@ist.psu.edu. Meetings will be recorded for those who are unable to attend. The recording will be placed in Box.
New Structure to Better Support Faculty
We are happy to report the offices of Learning Design and Graduate and Undergraduate Academic Affairs combined! Our new department name is Teaching, Learning, and Assessment (TLA). This change was made to better serve faculty needs and the changing needs of the College.
Many of you already know the staff in Learning Design so we’d like to take this opportunity to introduce our new colleagues.
- Dr. Lisa Lenze is now the Director of TLA
- IST new hire Dr. Fatima Ferguson, Assistant Director of Learning Enhancement Programs
- Eric Duckworth, Administrative Support Assistant
- Kirsten Hochstedt, Assessment Specialist
- Sharon Lazarow, Undergraduate Academic Services Coordinator
- Trisha Miller, Data Analyst Intern.
We look forward to providing you more updates in the future regarding this group’s work.
Canvas Tech Support – Change in Support
In July, Canvas Technical Support changed. Previously, Canvas by Instructure provided 24/7 technical support. Now, Penn State handles Canvas technical support 24/7.
Canvas technical support is accessible within Canvas by clicking on the ‘Help’ icon in the far left navigational bar:
Chat with Support
Chat with an agent 24/7
Call Support
814-865-HELP (4357) Talk to an agent 24/7
Other options to provide faculty assistance include:
Canvas Guides (Faculty/Staff)
Search Canvas help articles
Penn State Canvas Knowledge
Search Penn State help articles